Suspension service

Performance starts with suspension you can trust.

Gravity’s Suspension Service Centre specializes in fork and shock maintenance for Fox, RockShox, Öhlins, EXT, Marzocchi, and Cane Creek products.

Components are serviced in-house by trained technicians using the factory grade tools, fluids, and parts for every job.

How it Works

  • Click the button above and fill out the short request form.

    If you’re not sure what you need, check out the detailed Service Descriptions below to help you choose the right option.

  • Description text goes hereWe’ll review your form and email you an estimate shortly. Your email will include a link to our Service Calendar so you can choose a drop-off date and time.

  • Deliver your clean bike or suspension components to:

    Gravity MTB Garage
    PO #1259, 3274 3rd St.
    Cumberland, BC

    (there is a labour charge if we need to clean your kit)

  • Once service is complete, you’ll receive a detailed report and invoice by email — then it’s time to hit the trails and enjoy that fresh suspension feel.

FOX

Marzocchi

RockShox

Öhlins

Cane Creek

FOX Marzocchi RockShox Öhlins Cane Creek

Service Descriptions

  • This service is typically $85 in labour.

    Changing dust wiper seals is recommended but not mandatory if your fork gets serviced regularly.

    By default, the estimate will include dust wipers (cost varies from $15 and $55 depending on Brand/Model). You can opt. out or leave this for us to decide in the service estimate request.

    In this service, we record all your settings, take off the lowers and drain the oil. We inspect and clean the fork. We change the dust wipers (optional but recommended), add fresh stanchion grease, soak the O-rings in oil and insert new oil in the lowers and rebuild the fork. We provide insight in the fork settings and inspection done during the service.

    Recommended after every 50 hours of riding.

  • This service is typically $85 in labour.

    Not applicable to coil shocks.

    Changing air can seals is HIGHLY recommended but not mandatory if your shock gets serviced regularly.

    By default, the estimate will include air can seals (cost varies from $27 and $70 depending on Brand/Model). You can opt. out or leave this for us to decide in the service estimate request.

    In this service, we record all your settings, take off the air can and inspect and clean the shock. We change the air can seals (optional but recommended), add fresh stanchion grease, add some oil in the air can and rebuild the shock. We provide insight in the shock settings and inspection done during the service.

    Recommended after every 50 hours of riding.

  • This service is typically $170 in labour.

    We will add a Dust wiper kit to the service estimate (between $40 and $90 depending on Brand/Model).

    In this service, we record all your settings, take off the lowers and drain the oil. We take apart the air spring components, take apart the damper cartridge and drain its oil. We inspect and clean all the fork components meticulously. We rebuild the damper with fresh oil and test it. We rebuild the air spring with fresh oil and grease and test it.

    We change the dust wipers, add fresh stanchion grease, soak the O-rings in oil, add new oil in the lowers and rebuild the fork. We provide insight in the fork settings and inspection done during the service.

    Recommended after every 100 hours of riding.

  • This service is typically $170 in labour.

    We will add an air can and damper seal kit to the service estimate (cost varies from $60 to $120 depending on Brand/Model).

    In this service, we record all your settings, take off the air can/spring, remove all eyelet hardware and take the shock damper components apart. We inspect and clean the shock meticulously.

    We change the air can and damper seals and add fresh grease on all seals. The damper is rebuilt and Vacuum Bled. The IFP is recharged with pure Nitrogen.

    The shock is then rebuilt with fresh oil and grease. We provide insight in the shock settings and inspection done during the service.

    Recommended after every 100 hours of riding.

  • This service is typically $170 in labour.

    We will change all damper seals during service, damper seal kits can vary from 30 to 100 $ depending on the brand.

    In this service, we record all your settings, remove all eyelet hardware and take the shock damper components apart. We inspect and clean the shock meticulously.

    We change the air can seals and add fresh grease on all seals. The damper is rebuilt and Vacuum Bled. The IFP is recharged with pure Nitrogen.

    The shock is then rebuilt with fresh oil and grease. We provide insight in the shock settings and inspection done during the service.

    Recommended after every 100 hours of riding.

  • This service is typically $135 in labour.

    Seals should be changed but not mandatory.

    This service gets rid of any sagging or slow extension.

    We take the dropper apart, clean it and inspect it. Then we change seals, rebuild it and bleed it. We recharge the air/nitrogen spring and test it.

  • This service is typically $65 in labour.

    These sealed cartridge seatposts can have their seals changed during this service but it is optional. Cost for seals vary.

  • Most suspension products have a 1-year warranty against defects unrelated to a lack of regular service.

    If you wish for us to take care of the warranty process, we can do so for a small fee of $40 which includes the initial assessment, shipping and dealing with the manufacturer's warranty process.

    As a 3rd party service center, we recommend checking with your dealer or the manufacturer of the product for known warranty issues on your product before service.

  • We guarantee our suspension services to effectively make your products perform as intended by the manufacturer.

    If any issues come up after service before the next service interval is reached, please contact us directly by email. We will respond as soon as we can and help you out!

disclaimers

Items left at the Gravity MTB Garage for more than 30 days without contact may be subject to storage fees (up to $10/day).

After 90 days, unclaimed items may be recycled, discarded, or donated.

Estimates are based on initial information — additional parts or labour may be required after physical inspection.

still not sure where to start?

We get it, this stuff can feel complicated! Drop us a line and we’ll be in touch to lend a hand.

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